Home, money and everyday life
Practical help when housing, benefits or several worries are making daily life harder.
A welcoming place to start
How CanI Help?
Whatever you're going through, you don't have to figure it out alone.
Sometimes you just need someone to listen, explain your options, or help you find the right practical, emotional, health or community support.
- We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.
- No referral needed
- Confidential within safeguarding limits
This website and our support service are not an emergency service and are not monitored 24/7.
People first.
We listen before we decide what the next step should be.
Start with what feels closest
What would make life feel a little easier today?
You do not need to know the name of a service. Choose the area that sounds most like what is happening, or simply contact us and we will help you find the right door.
We are an advocacy service — we help raise your voice and make sure your views are heard.
Health and social care
Clear information and advocacy to help you understand care, appointments and your options.
Feelings, family and wellbeing
A calm place to talk, reflect and find an appropriate route for emotional or family support.
Mental health & wellbeing
You do not have to wait until things feel unbearable.
In-house support
One-to-one mental health first aid, an initial needs and safety conversation, practical support and agreed follow-up.
Referral pathways
Help connecting with primary care and suitable independent third-party organisations. Psychology and counselling are not delivered directly by I-Care.
Free first contact
We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.
Your language
Tell us which language feels most comfortable
Start your way
Contact us yourself or ask a professional to refer
Not 24/7
Not an emergency service
Communication without pressure
We Speak Your Language
Support feels different when you can speak in a language you are comfortable with. Tell us what language works best when you make first contact.
English
Somali
Swahili
Hindi
Arabic
Urdu
Pashto
Punjabi
Farsi
Language availability may depend on the team member or support route involved. We will explain the available options clearly.
Peer support
You're Not Alone
Sometimes the most powerful support comes from someone who understands what you are going through. Monthly peer support and community groups create space for shared experience, practical encouragement and social connection.
Explore Support Groups
Support groups & community
Belonging matters.
Our community routes are inclusive without asking anyone to hide the parts of themselves that matter.
Muslim Community Support
Specialist Muslim in the City group support for Muslim people living with chronic disabilities and their peers.
Migrant & Refugee Support
Dignified support for BMEA migrants and refugees facing health inequalities or barriers to services.
LGBTQ+ Support
A discreet, respectful space to talk about sexuality, identity, wellbeing or belonging.
Pastoral & Faith Support
Space to talk about faith, spirituality, purpose or personal struggles with belief, with appropriate referral where needed.
1:1
Support shaped around you
Why I-Care
Care That Starts With Listening
Asking for help can feel difficult. We make that first conversation simpler, warmer and focused on what matters to you.
Our community-led approach is shaped by I Know My Illness champions: people who understand that lived experience belongs alongside professional knowledge when support is planned.
“We come to you.”Home visits can help reduce social isolation when leaving home or reaching services feels difficult. Availability is agreed case by case.
Community-Based
Support rooted in the needs and strengths of each person.
Confidential Within Limits
We explain safeguarding limits and handle information carefully.
Person-Centred
Support shaped around your needs, choices and circumstances.
Free, Impartial First Contact
We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.
What happens next
A Clear First Step
We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.
Tell us the basics
Use the first-contact form, phone or email. Please keep public form details brief.
We review the request
The team reviews the information and uses your preferred contact method for follow-up.
Emergency routes stay separate
Immediate danger and urgent crisis support should use the listed emergency routes.
What people say
Real words need real consent.
We do not publish invented testimonials or private stories. This space will only contain feedback from people who have clearly agreed to share their words.
When consented feedback is supplied, this section will represent several community voices, including people from culturally diverse and minority communities, without treating any one person as a spokesperson for everyone.
Names and identifying details will never be added without permission.
Share FeedbackWe are here to listen
Ready to Take the First Step?
You do not need to have everything figured out. Tell us what is happening, and we will help you understand what support is available.
Or call us on 020 8040 0433This website and our support service are not an emergency service and are not monitored 24/7.